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Find out more by reading our privacy policy.Terms and conditions for use of the Shell Chemicals Customer Portal
Welcome to the Shell Chemicals Customer Portal (www.chemicals-customer-portal.shell.com) This web site is owned and operated by Shell Chemicals Limited ("SCL"), a company incorporated in England and Wales with registered number 00228931 whose registered office is Shell Centre, London SE1 7NA. The Shell Chemicals Customer Portal is an Internet-based service for customers of Shell chemicals companies.
Visitors to this web site are bound by the following terms and conditions so please read these carefully before continuing.
Disclaimer and Limitation of LiabilityShell companies have their own separate identities but in this web site SCL may sometimes use "Shell", "group", "we" or "us" when referring to Shell companies in general or where no useful purpose is served by identifying any particular Shell company. The expression "Shell Chemicals" refers to the Shell companies engaged in chemicals businesses.
As a condition of access and use of the Shell Chemicals web site, you must read and agree to be bound by the terms and conditions. The terms and conditions may be changed at any time at SCL's sole discretion. Access and use of the web site by you indicates your acceptance of the terms and conditions. If you cannot or will not abide by all the terms and conditions, you shall immediately cease access and use of the web site, and, in SCL's sole discretion, your access and use of the web site may be terminated.
If you receive any information through this site to which you believe you should not have access, please contact your Shell Chemicals representative immediately
Customer's representationEach time you use web site with a user name and password you represent
If you wish to provide a hypertext or other link to this web site, please contact SCL with details of:
You must only use the web site and anything available from the web site for lawful purposes, and you must comply with all applicable laws, statutes and regulations. You must not use the web site to post, upload or otherwise transmit information or pictures that are defamatory, a breach of privacy or otherwise unlawful or is likely to damage or destroy the reputation of Shell or any third party SCL accepts no obligation to monitor the use of the web site; however, Shell may do so in its sole discretion. However, SCL reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials or block your access at its sole discretion and without notice and/or take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law, statute or regulation
A contract for the supply of the ordered products between the Shell Entity and you is formed once the order has been submitted by you and accepted by Shell as indicated by Shell's written Order Confirmation
Although Shell will make reasonable endeavors to accept any order (whether or not the order was correctly authorized), you agree that Shell will not be responsible for any loss that may result from its failure or refusal to accept any order (whether or not the order was correctly authorized).
The exclusions in this paragraph will apply regardless of the type of claim you may make. The claim may be based on contract, tort (including negligence) or any other legal basis, may arise out of or in connection with your use of this website or with any delay or inability to use this website.
None of the exclusions in this paragraph will apply in respect of any liability that cannot by law be excluded, even by agreement.
Notice Board and Chat RoomYou may submit content to SCL for inclusion on this web site by forwarding material to the Content Manager at Shell; however SCL will not be under any obligation to upload the material for inclusion in the web site.
Insofar as the Electronic Commerce (EC Directive) Regulations 2002 (“Electronic Commerce Regulations”) apply to your use of this website, the parties agree that Shell shall be under no duty to provide to the customer the information and provisions which but for this clause Shell would otherwise be required to provide pursuant to Regulations 9 (1) and (2) and Regulation 11 of the Electronic Commerce Regulations.
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